How the universal loyalty card works

The MCC universal loyalty card replaces the dozen paper cards and single-café loyalty apps you’d otherwise carry around. One card, every café in the network, all your activity tracked in one place.

Where the card lives

When you sign up for My Cuppa Coffee, the card is created automatically. It lives in three places:

• Your MCC profile, accessible any time you open the app or website.
• Apple Wallet, if you choose to add it. Triple-click the side button at the counter, hold the QR up to be scanned.
• Google Wallet, the equivalent on Android.

You don’t need to download anything new. There’s no plastic version, no paper to lose, no app fatigue.

What it does

The card identifies you to the café’s stamp programme. Each café in the network sets its own loyalty programme — usually something like “buy 9 coffees, the 10th is free” — and your card tracks how many stamps you’ve collected at each one independently. Three stamps at one café and seven at another doesn’t mean ten stamps total at one place; each café’s progress is separate.

What it doesn’t do

The card isn’t a payment method. It doesn’t store your card details. It doesn’t deduct money from anywhere. It just identifies you so the café you’re standing in can register a stamp on your account.

When you visit a new café

The first time you visit any café in the network, your card is automatically eligible to start collecting stamps there. You don’t need to “activate” it for each café. Just present the QR at the counter and the café scans it.

Multi-city travel

The card works at any café in the MCC network, regardless of city. If you live in Brisbane and visit Sydney, your existing card collects stamps at participating Sydney cafés the same way.

See also

• Redeeming stamps
• Saving favourite cafés
• Taking the quiz for the first time